Delivering a World Class Unemployment Insurance Experience
October 5, 2024 — A State Workforce Development Agency engaged MSS to modernize its workforce insurance programs and focus on giving claimants an exceptional customer experience.
Cutting Costs and Bottlenecks with Smarter Invoice Validation Processes
December 3, 2023 — A state department chose MSS to provide custom solutions for reviewing, validating, and reporting staffing vendor-submitted invoices.
Rebuilding State Structure Through Strategic Governance and Process Reform
October 21, 2023 — A state board recently engaged MSS to review and assess its governance structure, related administrative policies, activities, and business processes.
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