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OUR WORK

Workforce Development

View the following case studies to explore how we partner with clients to design strategies, optimize resources, and deliver impactful solutions to build the workforce of tomorrow.

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Training 20+ Staff with Foundational Analytics Skills

MSS designed and delivered a gamified blended learning program and equipped a workforce development agency staff with the foundational analytical skills, tools, and confidence to turn data into action and strengthen internal decision-making.

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Designing Customer-Centric Performance Measures for Workforce Insurance Modernization

Supported the modernization of aging workforce development programs by conducting a comprehensive customer-journey analysis and establishing 163 outcome-oriented KPIs, ultimately securing ~1.2B in legislative funding to modernize state benefits delivery across three programs.

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Safeguarding a City's Unemployment Insurance Trust Fund Solvency via Predictive Modeling

Deployed 27 advanced financial forecast simulations using Department of Labor models to stress-test trust fund solvency against federal reduction scenarios, directly prompting landmark municipal legislative reforms.

Managing Strategic PMO and System Requirements for a City's UI Modernization Initiative

Established rigorous project governance standards and authored end-to-end technical requirements to successfully guide the complex conversion of split mainframe infrastructure into a modern, integrated benefits and appeals system.

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All photos on this site were taken by our creative lead, Rashaun Parks.
© 2026 Metropolitan Strategies & Solutions LLC. All rights reserved.

+1 202-642-9722 | info@mssolutions.us

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